World of Triathlon LIVE

Question 1

What is World of Triathlon LIVE?

Accepted Answer

World of Triathlon LIVE, powered by TriDot, is the UK's largest multisport retail experience, bringing together the swim, bike and run community for an exciting weekend of shopping, inspiration, education and entertainment.

Discover the latest products from leading brands, meet professional athletes, hear from industry experts, enjoy interactive experiences and take advantage of exclusive show offers.

Question 2

When is World of Triathlon LIVE 2027?

Accepted Answer

The event takes place on Saturday 10 and Sunday 11 April 2027.

What are the opening times?

Saturday 10 April: 10:00am – 4:30pm
Sunday 11 April: 10:00am – 4:00pm

Question 3

Where is the event being held?

Accepted Answer

World of Triathlon LIVE takes place at Excel London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL.

Question 4

Who is the event for?

Accepted Answer

Everyone! Whether you're an experienced triathlete, a complete beginner, a swimmer, cyclist, runner, coach or simply interested in an active lifestyle, there's something for you.

Question 5

I've never done a triathlon before. Is the event suitable for me?

Accepted Answer

Absolutely! One of our main objectives is to make triathlon more accessible and welcoming. You'll find beginner-friendly workshops, expert advice, opportunities to discover equipment and plenty of inspiration to help you get started.

Question 6

Is World of Triathlon LIVE an actual triathlon race?

Accepted Answer

No. World of Triathlon LIVE is an indoor exhibition celebrating everything swim, bike and run. However, there are interactive sporting experiences and activities you can take part in throughout the weekend.

Question 7

How much are tickets?

Accepted Answer

Weekend tickets are currently just £10, giving visitors access to the event across both days.

Question 8

Where can I buy tickets?

Accepted Answer

Tickets are available through our official website at www.worldoftriathlonlive.com.

Question 9

Can I attend on both days?

Accepted Answer

Yes! Weekend tickets allow you to experience the show on both Saturday and Sunday.

Question 10

Will I receive an electronic ticket?

Accepted Answer

Please refer to your ticket confirmation email with your QR code to be presented on arrival.

Question 11

I've booked tickets but haven't received my confirmation email. What should I do?

Accepted Answer

First, check your junk or spam folder. If you still cannot locate your confirmation, please contact tickets@worldoftriathlonlive.com.

Question 12

Who do I contact about an existing ticket booking?

Accepted Answer

For ticket enquiries, please email tickets@worldoftriathlonlive.com.

Question 13

Are group or triathlon club discounts available?

Accepted Answer

Yes! We offer discounts for triathlon clubs purchasing five or more tickets in a single transaction. Clubs will receive emails with further details.

If your club hasn't received the information, email tickets@worldoftriathlonlive.com to request a discount code.

Question 14

Can I purchase tickets on the day?

Accepted Answer

Yes! Tickets will be available to purchase at the venue for £15 per day, subject to availability. We recommend booking online in advance.

Question 15

Are VIP tickets available for 2027?

Accepted Answer

We won't be offering VIP tickets at World of Triathlon LIVE 2027. All visitors can enjoy the exhibition, stage talks, workshops and activities included with their admission.

Question 16

Can I get a refund on my ticket?

Accepted Answer

Unfortunately, tickets are non-refundable.

Question 17

Can I transfer my ticket to someone else or change the name on my booking?

Accepted Answer

Yes. Ticket transfers and name changes are permitted. Please contact our ticketing team at tickets@worldoftriathlonlive.com for assistance.

Question 18

Is there an Essential Companion ticket?

Accepted Answer

Yes. Tickets are available under our Essential Companion category for visitors who require a companion or carer. Please select the appropriate category when booking and check the ticketing page for eligibility and booking details. Supporting documentation will be required.

An EC ticket must be bought with an Adult ticket.

Question 19

Which hall is World of Triathlon LIVE in?

Accepted Answer

World of Triathlon LIVE 2027 takes place in Hall S5 at ExceL London. Follow the venue signage when you arrive.

Question 20

What can I expect to see at World of Triathlon LIVE?

Accepted Answer

Expect a packed weekend featuring 100+ brands, exclusive shopping offers, inspiring athlete interviews, meet and greets, educational workshops, competitions, interactive experiences and opportunities to connect with the multisport community.

Question 21

Which brands will be exhibiting?

Accepted Answer

You'll discover a wide range of brands offering everything from swimwear, wetsuits and cycling equipment to running shoes, nutrition, technology, coaching and race experiences.

Visit www.worldoftriathlonlive.com/exhibitors for the latest confirmed brands and stand locations.

Question 22

Will I be able to buy products at the show?

Accepted Answer

Yes! Shopping is a major part of World of Triathlon LIVE. Many exhibitors will have products available to purchase, alongside exclusive offers and opportunities to discover new equipment.

Question 23

Can I try products before buying them?

Accepted Answer

Many exhibitors offer product demonstrations and opportunities to explore equipment firsthand. Specific fitting, testing and demonstration opportunities will depend on each brand.

Question 24

Will professional triathletes / sports stars be attending?

Accepted Answer

Yes! Our Beyond the Finish Line main stage features interviews with elite athletes, sporting legends and inspiring personalities from the multisport community.

Question 25

Can I meet the athletes and get photographs or autographs?

Accepted Answer

Yes. Meet-and-greet opportunities are planned following on-stage interviews, giving visitors the chance to meet athletes, ask questions and take photographs.

Question 26

What is the Beyond the Finish Line stage?

Accepted Answer

Our main stage brings you inspiring interviews with elite athletes, Olympians, Paralympians and sporting legends, alongside discussions about the future of multisport.

Question 27

What is the Multisport Academy?

Accepted Answer

The Multisport Academy is our dedicated education stage, featuring workshops and expert advice on swimming, cycling, running, nutrition, coaching, race preparation and improving performance.

Sessions are designed for all abilities, from first-time triathletes to experienced competitors.

Question 28

Do I need to book seats for stage talks and workshops?

Accepted Answer

There is no booking system, all on a first come first served basis. We recommend arriving early for particularly popular sessions.

Question 29

Are the stage talks and workshops included in my ticket?

Accepted Answer

Yes! All stage talks and workshops are included in your admission ticket, with no additional charge. Simply check the event programme and plan your visit around the sessions you'd like to attend.

Question 30

What is Give It A Tri?

Accepted Answer

Give It A Tri, sponsored by ZWIM, is our unique indoor static triathlon experience. Using innovative training equipment, including ROUVY and the ZWIM connected swim trainer, visitors can challenge themselves for kudos.

Question 31

Can beginners take part in Give It A Tri?

Accepted Answer

The activity is designed to be a fun and engaging experience for visitors. Further information about participation requirements will be published ahead of the event.

Question 32

Will there be competitions and prizes?

Accepted Answer

Yes! Many exhibitors will be running competitions, giveaways and brand activations will feature throughout the weekend. Keep an eye on our website and social channels for announcements.

Question 33

What is the Recovery Zone?

Accepted Answer

New for 2027, the Recovery Zone will be a dedicated show feature focused on recovery. Further details about participating brands and experiences will be announced.

Question 34

Is there a community run?

Accepted Answer

Yes! A 10km Community Run, sponsored by Truefuels, led by Alistair Brownlee is included among our planned show highlights. More details about the route, timing and registration will be released closer to the event.

Question 35

Where can I find the stage timetable and event programme?

Accepted Answer

The latest stage schedules, athlete appearances and activities will be published on our website www.worldoftriathlonlive.com/show-highlights as they're confirmed.

Question 36

How do I get to Excel London by public transport?

Accepted Answer

Excel London is easily accessible by the Elizabeth line and Docklands Light Railway (DLR). Custom House and Prince Regent are the two nearest stations, with Custom House serving the western entrance and Prince Regent the eastern entrance. For more info see their website www.Excel.london/visitor/getting-here

Question 37

Is parking available at Excel London?

Accepted Answer

Yes. Excel London has on-site paid parking. We recommend booking in advance to guarantee a space. For more info visit their website www.Excel.london/visitor/getting-here/parking-and-taxis

Question 38

What postcode should I use for the car park?

Accepted Answer

Use E16 1FR in your sat nav. Please follow the official car park directions rather than the main venue postcode.

Question 39

Can I cycle to the event?

Accepted Answer

Yes. Free bicycle racks are available near Excel London's west entrance. Bicycles cannot be ridden inside the venue.

Question 40

Are there hotels nearby?

Accepted Answer

Yes. There are several hotels within walking distance of Excel London, along with additional accommodation options around Canary Wharf and the Royal Docks. Our accommodation partner has up to date room availability resx.eventexpressuk.com/event/WorldofTriathlonLive2027/hotels

Question 41

Is World of Triathlon LIVE wheelchair accessible?

Accepted Answer

Yes. Excel London offers step-free access, accessible toilets and lifts. Wheelchairs and mobility scooters are also available to hire free of charge, subject to availability and advance arrangements.

Question 42

Is accessible parking available?

Accepted Answer

Yes. Excel London provides designated Blue Badge parking spaces, charged at the venue's standard parking tariff.

Question 43

Are assistance dogs allowed?

Accepted Answer

Excel London accommodates assistance animals. Visitors with specific access requirements are encouraged to contact the venue before travelling.

For more information, visit www.excel.london/visitor/venue-guide/accessibility

Question 44

Are there accessible toilets and Changing Places facilities?

Accepted Answer

Yes. Accessible toilets are located throughout Excel London and Changing Places facilities are available within the venue.

Question 45

Is there somewhere to leave coats and bags?

Accepted Answer

Yes. A cloakroom will be available at ExceL London. Please note that the venue may charge a fee for using this service.

Question 46

Will there be food and drink available?

Accepted Answer

Yes! Excel London has a wide range of cafés, restaurants and food outlets, offering everything from snacks and coffee to hot meals.

Question 47

Are vegetarian, vegan and gluten-free options available?

Accepted Answer

Excel London's food outlets offer a variety of dining choices. We recommend checking directly with individual outlets regarding dietary requirements and allergens.

Question 48

Can I refill my water bottle?

Accepted Answer

Yes. Excel London has water refill stations throughout the venue.

Question 49

Is free Wi-Fi available?

Accepted Answer

Yes. Complimentary visitor Wi-Fi is available throughout Excel London.

Question 50

Are there toilets and baby-changing facilities?

Accepted Answer

Toilets and accessible facilities are located throughout Excel London. Check the venue information points for the nearest baby-changing facilities.

Question 51

Is there a first-aid service?

Accepted Answer

Excel London has on-site first-aid arrangements. If you require assistance during the event, please speak to a member of venue security or event staff.

Question 52

Is World of Triathlon LIVE suitable for children?

Accepted Answer

Yes! World of Triathlon LIVE is designed to welcome the wider multisport community, including families and young people interested in swimming, cycling, running and triathlon.

Question 53

Can children attend for free?

Accepted Answer

Yes! Children aged 15 and under can attend World of Triathlon LIVE for free, as long as they are accompanied by an adult ticket holder.

Question 54

Can I bring a pushchair?

Accepted Answer

Yes. Excel London has step-free access and spacious circulation areas suitable for pushchairs.

Question 55

Will there be activities for children?

Accepted Answer

The show features interactive experiences, competitions and demonstrations. Some activities may have age, height or other participation restrictions, so please check with the individual activity organisers.

Question 56

How long should I allow for my visit?

Accepted Answer

We recommend allowing at least four to five hours to explore the exhibition, discover new brands and attend stage sessions. With so much happening across the weekend, you may wish to visit on both days!

Question 57

Can I leave the exhibition and come back later?

Accepted Answer

Of course, you will need to present your ticket QR code upon re-entry.

Question 58

Will there be a floor plan showing exhibitor locations?

Accepted Answer

Yes. Exhibitor stand locations are published in our online directory, and further visitor information will be available ahead of the event in our digital Show Guide.

Question 59

Can I bring my own food and drinks?

Accepted Answer

Please check Excel London's visitor policies before attending. A wide range of food and drink outlets will be available at the venue.

Question 60

Can I bring my own bicycle or sports equipment into the show?

Accepted Answer

Visitors should not assume that personal bicycles or large sporting equipment can be brought into the exhibition. Please contact the organisers in advance if you need to bring equipment for a particular activity.

Question 61

Can I take photographs and videos at the event?

Accepted Answer

Personal photography is generally welcome, provided it does not disrupt other visitors, speakers or exhibitors. Commercial filming or professional photography may require prior permission.

Question 62

What should I wear?

Accepted Answer

Comfortable clothing and footwear are recommended, as you'll be walking around the exhibition. If you're planning to participate in an interactive sporting activity, you may wish to bring suitable sportswear.

Question 63

Can I bring my dog?

Accepted Answer

Only assistance dogs should be brought without prior confirmation. Please check the venue's animal policy before travelling with any other dog.

Question 64

What happens if I lose something at the event?

Accepted Answer

If you lose an item during the event, please speak to a member of staff or venue security. For items lost at Excel London, you can contact the venue's lost-property service.